Shipping policy
Shipping Policy
Processing Times
Please allow 1–2 business days (Monday to Saturday) for us to process and ship your order.
Most orders are shipped the same day when placed before our daily cut-off time.
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
All orders are securely packaged and shipped from our warehouse in the United States.
Order Cut-off Time
Order cut-off time is 5:00 PM (Pacific Standard Time – PST).
Orders placed after this time will be processed on the next business day.
United States Shipping
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 2 – 5 Business Days | FREE |
Carriers
We use reliable and trusted shipping carriers including:
- USPS
- UPS
- FedEx
- DHL
The carrier used may vary depending on your location and service availability.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can use this tracking number to monitor the status of your shipment at any time.
Important Notes
Delivery times are estimates and may vary due to factors outside our control, including:
- Courier delays
- Weather conditions
- High shipping volumes
- Public holidays
Business days do not include Sundays or public holidays.
Shipping Origin
All orders are shipped from our warehouse:
Refrigerant Supply LLC
641 S Los Angeles St
Los Angeles, CA 90014
United States
Customer Service
If you need assistance with your order, please contact our support team.
Company Name: Refrigerant Supply LLC
Company Number: 53698418
Email: support@RefrigerantSupply.com
Phone: +1 407-617-8497
Customer Service Hours
Monday – Saturday: 9:00 AM – 5:00 PM
Sunday: Email support only